Further solidifying its position as The Elections Company, Smartmatic has won another contract from the Commission on Elections (Comelec) to provide technical support for the Philippines’ automated national elections in May 2013.
Under the contract, Smartmatic will set up and run the National Support Center (NSC), the unit mandated to render technical assistance to each component of the elections.
The NSC will be front-ended by a 1,000-seat call center and is going to be powered by Smartmatic’s proprietary Election Day Management Platform (EDMP), the election management solution which has seen action in the 2010 elections and numerous other poll projects around the world. Among other factors, the EDMP was key to the smooth and well-coordinated end-to-end execution of the 2010 Philippine elections.
The NSC will be equipped with a hotline designed to process a high-volume of calls and is intended to be the go-to number for Board of Election Inspectors (BEI’s), field technicians, and other authorized personnel involved in the elections in need of support.
Aside from providing technical support, the NSC is responsible for monitoring the compliance progress of the whole process by following-up on each of the steps that must be achieved for each activity in the project.
The National Support Center project leverages Smartmatic’s unparalleled expertise in providing large-scale technical support over wide and varied geographic areas, a competitive advantage that the company has developed through extensive experience in actual elections around the world.
In addition to the NSC project, Smartmatic has also won the contracts for critical components of the Automated Elections System such as the provision of MTD Modems, CF Cards (WORM and Main) and Transmission services.
Most importantly, Smartmatic has sold to the Comelec some 82,000 units of SAES-1800, which were successfully used in the 2010 elections and will be called to action again in this year’s elections.
With its significant involvement in the May 2013 Philippine automated elections, Smartmatic is confident of consolidating its reputation as the largest provider of electoral solutions in the world and hastening its penetration into other countries in the Asian market.